STANDARD CARRIAGE COSTS ~ All orders over £30 standard P&P is FREE ~ Orders under £30 P&P in £3.95
~ 1st Class & Courier options are also available ~
Our despatch is just about as fast as humanly possible! We always endeavour to get things on their way within one working day (Monday to Friday) of receiving cleared payment and are successful in this over 99% of the time! When you receive confirmation of despatch it means your goods are packed and in the Royal Mail sack waiting for the next collection. Our cut off time for same day despatch is Noon, although we always go the extra mile to get parcels on the way the same day as late as possible.
Please remember though, that once despatched we are then in the hands of Royal Mail or Courier service.
Delivery times, as advertised by Royal Mail:-
Standard 2nd Class or 2nd Class Signed For ~ 3 to 6 working days
1st Class or 1st Class Signed For ~ 1 to 3 working days
Royal Mail Special Delivery or Courier Service (Currently we use UPs) ~ One working day from despatch
Working days = Monday to Friday only and we do not include Bank Holidays
We reserve the right to send items in multiple parcel or upgrade the service chosen at checkout, at no extra cost to our customers, if due to size and weight this is required.
Please be aware that most of our parcels will not fit through a standard letter box and some may require a signature on arrival, so please make sure that your delivery address is suitable.
If an item does not arrive as expected, please contact us with your concerns. But please do check first that the Royal Mail Parcel Department (not your usual postman) have not left the parcel in a safe place about your property, with a third party, or returned it to your local Sorting Office (not Post Office) to await your collection. Whilst calling cards should be left in these circumstances, sadly these are often overlooked. It is a sad fact that over 60% of items not delivered are awaiting collection at Sorting Offices…..the addressee being totally unaware of this!
We regret that we currently only ship to UK addresses.